Blocking and muting

If someone is bothering you on Asterune, you don't have to put up with it. Blocking and muting give you direct control over who can interact with you. This page explains the difference between the two, how to use them, and how they work alongside reporting.

Blocking vs. muting#

• Blocking is a complete cut-off. A blocked user cannot message you, add you as a friend, or interact with you, and you won't see their messages either. Blocking is the right choice when you don't want any contact with someone.
• Muting is a lighter, voice-focused tool. Muting another player in a voice chat session silences their audio for you without otherwise restricting them. It's useful when someone is disruptive in voice but you don't need to block them entirely.

Blocking someone automatically mutes them in voice chat as well.

How to block someone#

You can block a user from several places on Asterune:

From a profile#

1. Navigate to the user's profile
2. Open the ⋯ (more options) menu
3. Select Block

From a direct message#

1. Open your conversation with the user
2. Open the ⋯ menu at the top of the conversation
3. Select Block

From in-game#

1. Press Escape or click the Asterune icon to open the client menu
2. Select the player from the player list
3. Choose Block

What happens when you block someone#

Once you block a user:

• They cannot send you direct messages, and you won't receive any
• They cannot send or accept a friend request with you, and any existing friendship is removed
• They cannot follow you, and an existing follow is removed
• Their voice is automatically muted if you share a game session
• You will generally not see their public chat messages, and they won't see yours

Blocking does not notify the other user. They are not told that you've blocked them.

Blocking and shared games#

Blocking prevents direct interaction, but it cannot remove another player from a game you both choose to join. In a shared session, a blocked user is muted and their messages are hidden from you, but they may still be present in the game world. If a blocked user follows you between games to harass you, that is a violation of our Community Guidelines — please report it.

How to mute someone in voice chat#

To mute another player's voice during a game session without blocking them:

1. Open the in-game voice panel, or press Escape to open the client menu and select Voice Chat
2. Find the player in the list
3. Select Mute

You can also adjust an individual player's volume from the same panel. Muting is per-session and only affects what you hear.

Managing your blocked list#

You can review everyone you've blocked, and unblock them, from Settings → Privacy → Blocked users. Select Unblock next to a user to restore normal interaction. Unblocking does not automatically restore a previous friendship — you'd need to send a new friend request.

Blocking vs. reporting#

Blocking protects you by cutting off contact. Reporting helps protect everyone by alerting our moderation team to behaviour that breaks the rules. They work well together: if someone harasses you, block them to stop the contact and report them so we can review their conduct. Blocking a user does not submit a report, and reporting a user does not automatically block them.

Getting help#

If blocking isn't enough — for example, if someone is creating new accounts to evade a block, or the harassment is escalating — contact us at Solarius support, or reach our safety team directly at [email protected] for urgent concerns.